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FAQs
What is the dress code?
Is there a charge for parking/admission?
When does the dining room open and how long is the buffet available?
What is the cancellation policy?
Do I have to give you a deposit?
What sort of special things do you do for groups?
Can we leave our tables to go to the slot floor?
What kind of items are on the buffet?
Where is the Casino?
If we arrive early, is there a bar we can go for a drink?
Can we buy betting vouchers and have them billed to our account?
Can we bring our own birthday cake?
Can I reserve a particular area in the restaurant (ie. Window section)?
Can we have a private room?
What time do the races finish? How much time between races?
- What is the dress code?
The dress code is business casual. What this simply means is
we do not allow sweat pants, ripped jeans or t-shirts or shorts.
If you are entertaining in the Woodbine Club, jeans of any sort
or colour are prohibited.
- Is there a
charge for parking/admission?
No, parking is absolutely complimentary. Parking is never a
problem at both Woodbine and Mohawk. Valet Parking is available
at a nominal charge. General Admission is also complimentary.
- When does the dining room open and
how long is the buffet available?
The dining room always opens one hour prior to post time and
the buffet will remain available until the start of the 5th
race.
- What is the cancellation policy?
Should a cancellation occur less than 30 days before your event
the deposit is forfeited. If we are unable to resell the space,
a cancellation fee of 50% of the total revenue lost will apply.
If a cancellation is received prior to the 30 days of the event,
the deposit is fully refundable. All cancellations must be received
in writing.
- Do I have to give you a deposit?
We will require a deposit of $20.00 per person, based on the
estimated attendance, which is due at the time of the signing
the contract.
- What sort of special things do you
do for groups?
Each group will receive a special welcome in our racing program,
as well as a posting on our Matrix board. See also Race Sponsorship
- Can we leave our tables to go to
the slot floor?
You may leave your tables to visit other areas, we ask that
you inform your Host/Hostess prior to leaving.
- What kind of items are on the buffet?
The traditional racing buffet features a wide variety of salads,
cold platters (i.e. deli meats, cheeses, vegetables); two hot
items (i.e. chicken with basil tomato Calais, Cheese Tortellini);
Roasted Top Sirloin of Beef, potatoes, vegetables and a wide
variety of desserts, fruits, coffee and tea.
- Where is the Casino?
The slot floor is located on the first floor, north side of
the Woodbine.
- If we arrive early, is there a bar
we can go for a drink?
Woodbine has several bars available placed at key locations
throughout the property. Each lounge provides a great place
for a cocktail prior to the opening of the Group Dining Room.
Inside the slot floor HoofBeats Lounge and Willows stand-up
bar is worth a visit. Drop by the Finish Line Bar located on
the second floor - our name says it all. Sit out on Champions
Patio on the 3rd floor overlooking the finish line. Or watch
the International action on the large screen televisions. (Please
note a cover charge is in effect for both the Finish Line Bar
and Champions - See
Dining Lounges)
- Can we buy betting vouchers and
have them billed to our account?
Many groups purchase betting vouchers for events at the track.
They are a nice touch to a well-planned event. Anytime someone
wishes to buy betting vouchers, they must do so in person and
on a cash basis as gambling can never be done credit. Billing
to your account or the use of a credit card would be considered
credit.
- Can we bring our own birthday cake?
Having a Birthday? Let one of our Event Planners help you to
plan this special event. We would be more than happy to provide
you and your guests (when dining in one of our restaurants)
a complimentary birthday cake.
- Can I reserve a particular area
in the restaurant (ie. Window section)?
Seating for groups is done on a first booked basis. If you are
the first group to book on a given day, we can put a request
in for the tables at the window, for example. Your Event Planner
can give you an estimate on where your group would be seated.
- Can
we have a private room?
Woodbine has a number of private rooms available to suit the
size and needs of your group. See Meeting
Group/Dining Rooms.
- What
time do the races finish? How much time between races?
It takes about 3 ½ hours to complete a race card. There is approximately
20 to 25 minutes between races.
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