Membership is individual and
non-transferable, unless otherwise noted.
Every member binds him/herself to abide by the rules, and courtesies of
the Woodbine Club Lounge and Woodbine Entertainment Group venues upon acceptance
as a member. All membership is annually
based starting April 1.
2. APPLICATION PROCEDURE
Any individual wishing to apply
for membership must complete the membership application. All forms must be submitted to the Woodbine
Club Membership Department located at Woodbine Racetrack. Once your application form has been
processed, the Woodbine Club office will set up a meeting in order to provide
you with an overview of benefits, and provide you with your membership
card/cards. We will attempt to process
all memberships within 2 business days of application submission.
No reason shall be given for
refusal of an application at any stage.
It is the policy of Woodbine Entertainment Group not to deny membership
to any applicant because of their race, creed, color, religion, national
origin, sex, sexual orientation, disability or marital status.
A member of our administration
team will contact you to arrange payment upon receipt of your completed
application. All membership payments can be paid via cash, credit card or
Any member wishing to resign
his/her membership must do so in writing to Woodbine Racetrack, or by email to
the Membership Department at WoodbineClub@WoodbineEntertainment.com. As all membership is based on a yearly
contract, any resignations mid-way through the contract period will not be
5. MEMBERSHIP CARDS
Membership Card is associated to
each individual membership account and is non-transferable. The card, once activated, will allow a member
access to the preferred parking area by tapping card on card pad, and allow
priority access on elevators at Woodbine by tapping card on card pad. Card holders must present card at Valet for
complimentary Valet services. Membership
card should be carried by the member at all times. Use of a membership card by anyone other than
the member will result in the card being confiscated and possible disciplinary
action. The unauthorized or fraudulent
use of this card to obtain benefits will result in automatic termination of the
right to use account and maybe punishable by law. There will be a $25 charge per card for
providing replacements for lost or stolen cards.
If your card is lost or stolen
you must contact the Woodbine Club Membership Department immediately at
416-675-7223 extension 2333 or by email at WoodbineClub@WoodbineEntertainment.com.
Membership card is property of Woodbine Entertainment
Group and must be returned on request.
Members may bring a maximum of 3
guests into the Woodbine Club Lounge upon each visit. The room supervisor must be informed of the
guests' names upon arrival and guests must be signed in.
Members must request permission
at least 24 hours in advance to bring more than 3 guests to the Woodbine Club
Guests may not access the
Woodbine Club Lounge without a member present and will not be permitted to stay
beyond 30 minutes unless a member arrives to join them.
Members are responsible for the
behaviour of, and will be financially liable for their guest’s charges.
Members may not leave the
premises without the non-member guests that they have signed in on that day.
No person under 19 years of age
will be permitted in the Woodbine Club Lounge.
Members are free to book tables
in the Woodbine Club Dining Room for more than three guests at any time.
Members may not abuse the guest
policy by consistently bringing the same guest(s) to the Woodbine Club. If a member’s guest is enjoying the benefits
of the Woodbine Club, we will provide them a membership application for
7. BILL SETTLEMENT
All food and beverage charges
will be processed at each visit. All charges can be settled by cash, credit
card, debit or HPIbet card.
8. DRESS CODE
Members and guests should dress
comfortably, in a manner that reflects their own personal style. The Woodbine Club Lounge will enforce a
business casual dress code.
Men – Tailored
trousers, smart dressy jeans paired with a jacket (blazer/sports coat), shirts
with collars and sleeves, and turtleneck sweaters are allowed.
Women – Tailored
pants, smart dressy jeans, skirts, collared shirts, collarless shirts, blouses
and sleeveless summer dressed are permitted.
Permitted: Faded, torn
or worn jeans, shorts, sweatshirts, athletic shoes, and casual sandals (such as
beach sandals) are not permitted anywhere, nor are any apparel with slogans or
9. GENERAL BEHAVIOUR
While on Woodbine Entertainment
Group property, members shall act in a manner that is respectful and courteous
to other members, guests, members of staff and third parties. Members shall not act in a manner that is harmful,
abusive or offensive. Failure to act in
a way that is respectful will result in eviction and exclusion from the
property. Any member deemed to be
infringing on the rules or engaging in misconduct will be required to furnish
an explanation to the Woodbine Club management team. Complaints of misbehavior should be made in
writing to the Woodbine Club membership department. Misconduct includes breach of the drug
policy, theft or damage to any Woodbine Entertainment Group property, or any
infringement of the rules.
10. CELLULAR TELEPHONES
We ask that members respect
others around them and refrain from using their cellular phones for prolonged
calls within the Woodbine Club Lounge.
We ask that you step out into the Walking Ring viewing area or the
Munnings Room to make calls.
11. EXCLUSION PROCEDURE
Any manager of the Woodbine Club
may exclude or evict any member or guest whose behavior he/she considers in
his/her discretion to amount to misconduct.
Such exclusion may lead to further disciplinary action. Woodbine Club has the right to exclude any
guest without stating a reason.
12. CLUB PROPERTY
Any member who removes, damages
or destroys any article or property belonging to the Woodbine Club, or to its
members, or to guests on the premises shall be liable to expulsion. This includes, for example, books and
trophies. Members are responsible for
the behavior of their guests.
13. COAT CHECK
While at the Woodbine Club,
members and guests may check small items, such as coats and bags, at the coat
check area. Please note that this is not
a secure area and you are doing so at your own risk.
14. IDEAS AND FEEDBACK
Members' complaints shall be put
in writing to a manager and will be fully considered. If a member has any suggestions of ways in
which any aspect of the Woodbine Club might be improved please tell a manager
or put it in writing. All feedback will
be considered by the management team.
Loss or injury to any member, or
to any guests, or to any goods, or property of theirs, on the premises of any
Woodbine Entertainment Group venue, shall not give rise to any claim against
Woodbine Entertainment Group or any employee.
16. INTERPRETATION OF THE RULES
In the event of any dispute
arising as to the meaning or interpretation of these rules, the matter shall be
referred to the Director, Hospitality Event Sales and Woodbine Club Membership,
whose decision shall be final. The
Woodbine Club has the right to amend these rules from time to time as required
by applicable law or by Woodbine Entertainment Group and members shall be bound
by the rules as amended.